The numbers are on the list attached. Definition and context Business continuity is a well-developed concept for which a number of internationally accepted standards have been developed. Preparation Requirements Provide emergency medical services, if necessary. A final report will be developed with recommendations of recovery strategies and presented toexecutive management. Such events can be of any type, including a pandemic flu, natural disaster, theft of private business information or a fire. Remember the concern about department personnel participation? Few software applications were available for building and maintaining contingency plans and those in existence were very expensive, afforded only by Fortune 100 companies.
Action Procedures Player Action Insurance Team Leader Contact appropriate Insurance people upon first advice of disaster. Avoid speculating on anything that is not positively verified, including cause of accident, damage estimates, losses, etc. However, the questions should first be answered from an organisational perspective. Institute Support Teams Business Continuity Management Team 1. To ensure the roles and responsibilities remain relevant to the program and organization, you should revisit them on a regular basis and make any necessary changes.
Your hospital, clinic, or nursing home is necessarily dependent on several critical business units within its organization to continue to run smoothlyan efficiently with or without a disaster to worry about. Weather your health-care company is large or small, a is recommended to you. Although a key purpose of a business continuity plan is to focus on minimising and managing the aftermath of a disruptive incident, it is critical to ensure that the plan also includes preventative measures that can be implemented and provide some redundancy against failure. Once declared, the Human Resources Manager will call for emergency assistance to the appropriate authority and assist employees in evacuating and ensuring that all employees are accounted for. Recovery for these systems too must be based upon an assessment of the impact of their loss and the cost of their recovery. If you have critical vendors or contractors, build a special contact list that includes a description of the company or individual and any other absolutely critical information about them including key personnel contact information. The following sections would contain detailed information and steps in an actual plan.
For example, tropical storms and hurricanes frequently occur across most of the Caribbean — from the Bahamas to Saint Vincent and the Grenadines, and so should feature prominently in plans developed in those countries. Now, look at the items in the dislike column. Introduction Part I contains information about this document, which provides the written record of the Massachusetts Institute of Technology Business Continuity Plan. In addition, the plan is likely to remain fresh and viable if senior management makes it a priority by dedicating time for adequate review and testing. This can assist the department in taking measures necessary to ensure the continuity of business. All departments must utilize this methodology to document and implement recovery planning methods and responsibilities.
Personnel Notify Public Information Officer as soon as families have been informed. Telecommunications This appendix contains instructions to the Telecommunications Systems team for disaster response and recovery efforts. A crisis can deflate morale, which lowers productivity. · Audit Manager, Audit Division Provide consultation on compensating controls and suggestions on maintaining the appropriate level of controls during the recovery process. Second, consider leveraging external or internal auditors.
Provides audit support during the emergency. Once access to the facility is permitted, an assessment of the damage is made to determine the estimated length of the outage. It should be noted that the subsection describing the emergency phase applies equally to a disaster affecting the Adminstration Building or other building on campus, the functional area that provides support for the maintenance of the critical system. Operations and Customer Service Arranges for voice and dial-up data communications services to support critical functions. Emphasis must be placed upon getting pertinent information to the news media as quickly as possible. Assign Campus Police personnel to both the damaged and backup sites, as required.
Take a service representative from each of the appropriate vendors, the insurance claims representative and appropriate Physical Plant and Information Systems personnel into the site. Only through a , can you coordinate and collaborate with each branch of your health-care company to create a comprehensive and effective blueprint for business continuity in the case of a disaster. In addition, department personnel are stretched thin, unable to spend the time to review and update business continuity plans. Provides coordination with public emergency services Cambridge Police, etc. Software applications to maintain our contingency planning efforts are plentiful. This is because any organization in necessarily dependent on several critical business units within its organization to continue to run smoothly.
List each responsibility and write down the name of the person assigned to it. Ask all departments or business units to review the plan, including branch locations or other remote units. Resilience: Why Things Bounce Back. Employees -- your most valuable business asset -- are not. Based upon advice from Insurance Team and customer engineering, contact computer hardware refurbishers regarding reconditioning of damaged equipment Team Leader Meet with the Business Continuity Management Team Coordinator to provide status on salvage operations. It also provides an overview of the functions of the Business Continuity Management Team in implementing this Plan. The lack of a plan doesn't just mean your organization will take longer than necessary to recover from an event or incident.
Ensure that phone batteries are charged properly see instructions. Business organizations such as the embraced this resilience goal. Provides alternate voice and data communications capability in the event normal telecommunication lines and equipment are disrupted by the disaster. Emergency Management for Records and Information Programs. Ensure that nothing is done to compromise recovery from insurance carrier. Unfortunately, many companies never take the time to develop such a plan, typically because they do not feel it is necessary. Provides alternate voice and data communications capability in the event normal telecommunication lines and equipment are disrupted by the disaster.
Assesses damage and makes a prognosis for occupancy of the structure affected by the disaster. The Continuity Plan Masters in off-site storage will contain the full listing. If you fit this description and believe in the importance of planning ahead and preparing for a worst-case scenario, then a is ideal for you. In the case of a disaster, your health-care company must be prepared to continue productivity as soon as possible with as little disruption as possible. About the Author Valerie Bolden-Barrett is a writer, editor and communication consultant specializing in best business practices, public policy, personal finance and career development. You should think about who fills those positions when the primary job-holder is on vacation.